Contact Primelink Worldwide. Offshore staffing for Australian businesses, from admin, to bookkeeping, reception, marketing, sales support and more.
Australia-wide
Whether you’re after admin, bookkeeping, reception, marketing, sales support, or NDIS-ready back office help, we plug in reliable offshore staff aligned to Australian hours and your systems.
Start with a quick consult; we’ll map the role, deliver a pre-vetted shortlist, and handle onboarding with clear timelines. The result: less strain on your in-house team, lower costs, and capacity that scales when you need it.
Here you’ll find answers about contacting our team and getting underway with Primelink Worldwide. We’ve collected the most common questions so you can feel confident knowing exactly what we do and what the next steps are.
Bring a rough outline of the role (key tasks), preferred hours/time zone, the systems you use (email, CRM, accounting, phones, project tools), any compliance considerations, and a ballpark budget. If you track outcomes (e.g., response times, ticket volumes, monthly reconciliations), have a sense of those too as it helps us calibrate the hire.
For common roles, expect a shortlist in a few days. For niche or senior roles, it can take a little longer while we complete testing and checks. We’ll give you a realistic window on the call and keep you updated so there are no surprises.
We plan schedules around your preferred Australian time zone and agree coverage rules for both Australian and offshore public holidays. If you need continuity, we can arrange staggered rosters or backup cover so critical tasks aren’t interrupted.
You own your processes, but we’ll help you get started. We can co-create simple checklists, templates, and a week-one plan so your new hire has clear direction from day one. Over time, we’ll help you turn those into light SOPs so knowledge doesn’t live in people’s heads.
Yes. We commonly work with Microsoft 365 or Google Workspace, major CRMs, accounting platforms, VOIP systems, helpdesks, and project tools. If you use something custom, we’ll review it during the call and confirm any extra setup required.
You’ll have a named point of contact for day-to-day matters, plus an escalation path for anything urgent. We can schedule periodic reviews (e.g., monthly) to track outcomes and make sensible adjustments to tasks, hours, or tools.
